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The Modem from the Same Place as the Christmas Tree

Thursday, January 12, 2006

Upon returning home from our Christmas trip, our modem promptly went on strike. We've already had to exchange this modem two times, so it was with a lot of grumbling that I packed up Lydia and our lame modem to see if the "friendly" faces at Eurotel could help us out. After explaining my situation, the young man informed me that they could exchange the modem, however I would need to come back with all of my paperwork, software and cables... not just the modem. You see, they now offer a completely different modem so mine is obsolete. Grrrrr...

Day 2. Return to Eurotel, Lydia in tow. Modem, software, cables, and other misc. paperwork I can scrounge up and stuff in the bottom of her stroller. Now we're getting somewhere. This time I left the shop with my brand-spanking-new modem and a skip in my step. I couldn't wait to get home and install the software so I could be reconnected! After promptly installing the new software, my heart sunk as the error message appeared. "The remote computer is not responding". What? Where is this remote computer? Why has it chosen to ignore my pleas???

Day 3. Return to Eurotel, Lydia in tow. NEW modem, software, cables, AND notebook computer in hand. I have lost that skip in my step and replaced it with a permanent scowl. If only one didn't have to do EVERYTHING IN PERSON in this country! Where is email support. At this point, I'd even pay for a long-distance call to some techie outsourced in Nigeria! After explaining my problem once again, the "software specialist" checked a few numbers. Turned Norton Utilities software on and back off again and Wah-lah. Works like a dream! I returned home, immediately connected to the internet so I could check my email and have been connecting, disconnecting and reconnecting all afternoon, just because I can!

So there you have it. The reason there have been no new pics as of late. Check back soon. That is, unless my modem decides it's time for a holiday. At least it was made in Korea... don't Koreans have a pretty good work ethic???

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