Car Saga, Part 5

The story continues...

I was looking forward to getting my car back from the dealer today. (Past tense... was). The pastor of the small group fellowship we've been attending agreed to take me to pick it up this morning. After waiting for 45 minutes, the Czech manager and his translator came in with this news... "We ran a diagnostic test on the car. There is a problem with the front axle. That 60-day all-inclusive guarantee that you have on your car??? It doesn't cover this." They had no answer for why they won't repair it; it's only a $40 repair. BUT... because they "value their customers" they were willing to give us compensation in the form of a CD player for the car (which I already have) OR (get this) a voucher for a future purchase of another car from them! Yeh right! However, they assured us that the other problems with the light on the dash had been repaired and that the car is safe to drive.

Approximately 2 miles into the drive home, you guessed it -- the light came on! They hadn't repaired anything! We turned around and brought it to the Renault dealer instead since we obviously won't get any results with the used car dealer we bought it from (the largest used car dealer in Czech Republic). Renault is going to run another complete diagnostic and hopefully be finished repairing it in a day or two. We'll chalk this up to an "educational experience" and fork over however many Czech Crowns they want to charge us, stupid Americans that we are.

In the end a 45 minute trip to pick up my car turned into a 3-hour class entitled Shady Czech Business Practices 101.